Website: https://www.whiteoak-images.com/
Facebook: https://www.facebook.com/WhiteOakImages
Instagram: https://www.instagram.com/whiteoak_images
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Instagram: https://www.instagram.com/white.oak.photoco/
Instagram: https://www.instagram.com/422photofilm/
**THIS IS NOT TO BE CONFUSED WITH WHITE OAK PHOTOGRAPHY IN MORROW, OH WHO IS A REPUTABLE PHOTOGRAPHER!**
The story here isn’t stolen images, although there are those at play here too but mostly it’s just ads that I’m aware of that have images not taken by Victoria Karlovic aka Tori / White Oak Images originally. There is also some issues of associate photographers and second shooters who have had their work featured on White Oak Images’ website when they never signed a copyright release to Tori and often it was a one off when filling in at the last minute under the guise of an emergency.
I live in the same service area as White Oak Images and I’ve been watching over the past few years as the complaints roll in on the local wedding groups and then curiously disappear just as quickly. Today was one of those days where one bride posted their experience with White Oak Images / Tori and then the floodgates opened and the comments were lit.
The OP posted that Tori / White Oak Images canceled on them last minute for their engagement session and then the night before their wedding said she wasn’t going to be able to make it but then she ended up showing up, although she was late. Then after the wedding there was a delay in getting the video to them and the whole experience with Tori was not professional in the least.
Other clients commented similar stories – down to the same excuse for canceling on them last minute despite their weddings being years apart. In the past the complaints have been the same but since the posts are now gone you’ll have to take my word for it.
Photographers commented and privately messaged me about how White Oak Images was consistently reaching out last minute (anything from 2 days before to hours before) to cover as a main or second photographer at weddings.
Photographers also told me how there was a styled shoot (possibly more than one) that didn’t take place and wasn’t refunded.
Photographers also reached out to me privately to state that Tori was slow to pay them when they did fill in last minute and getting their memory cards back was another hassle.
Wedding Planners chimed in stating their clients have had issues with this company as well, particularly with cancelations at the last minute.
While the original client posted in a few places, one post was removed, one post had comments turned off and one post remains that I can see. I’m sure they will all be gone soon enough so I’m just done watching local brides not have all the information prior to booking. So here we are. Now they can make informed decisions on their wedding photographer.
Total last minute cancellations for weddings starting in 2022 due to being sick/injured/dog emergency/misc: 35 (prior to the update in May, I give up counting now).
Cancellation reasons: Dogs (bite on hand or emergency vet visit) 8 times, appendix burst 3 times, grandma in hospital with heart attack 7 times, family emergency 3 times, family member in hospital 3 times, covid 3 times, generic sick 8 times, stomach bug/food poisoning 6 times, miscarriage (her own) 3 times, miscarriage (employee) 4 times, scheduling mishap 1 time.
Also while we’re on the numbers: complaints about missing footage or photos 25 times, missing second photographer 5 times, late delivery on photos and/or video 20 times, late to wedding 10 times, left early 8 times, associate or second photographer inappropriately dressed 6 times.
TLDR; This photographer often bails at the last minute sending in someone that she likely found the night before or day of to cover for her, usually when she’s overbooked herself. Often claims to be sick but also has a lot of dog emergencies and random other excuses.
Update 1/12/2025 – I’m told that Tori is working out refunds and cancellation agreements with clients for 2025. There’s already at least 2 dates she is/was double booked for for 2025 and all thought they were booking Tori not the associate package.
Update 5/27/2025 – I shouldn’t be surprised and yet somehow I am that this past weekend there was another instance of Tori being overbooked and sending in an associate whom she was searching for as late as Friday night for a wedding Saturday. There’s also been small updates that I’ve noted on Substack but haven’t updated here that I’m adding now since I’m here already. After this past weekend’s wedding mess was posted more clients found out that they’re booked with an associate via a post that Tori made to her social media and they didn’t hire an associate and are not happy. It’s a mess.
Update 9/7/2025 – While this summer has been better for Tori there are still issues and clients are beginning to come forward that are owed refunds. I updated a ton of info from weddings in 2024 that were still hesitant to come forward at the beginning of 2025 when the post initially went live and what has been going on this summer.
Update 9/8/2025 – After my post yesterday I had a guest come forward from a wedding on 7/26/2025 and say that Tori was also a guest at the same wedding. On Tori’s initial list, this wasn’t an associate wedding but from her post on Instagram it appears another photographer shot the wedding. It’s unknown if the client knew she was getting another photographer or not.
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